metatumble

Sep 20 2009

9 “real company values” by Netflix

9 critical values regarded important in Netflix, as indicated in the recently revealed internal slides:

Judgment

  • You make wise decisions (people, technical, business, and creative) despite ambiguity
  • You identify root causes, and get beyond treating symptoms
  • You think strategically, and can articulate what you are, and are not, trying to do
  • You smartly separate what must be done well now, and what can be improved later

Communication

  • You listen well, instead of reacting fast, so you can better understand
  • You are concise and articulate in speech and writing
  • You treat people with respect independent of their status or disagreement with you
  • You maintain calm poise in stressful situations

Impact

  • You accomplish amazing amounts of important work
  • You demonstrate consistently strong performance so colleagues can rely upon you
  • You focus on great results rather than on process
  • You exhibit bias-to-action, and avoid analysis-paralysis

Curiosity

  • You learn rapidly and eagerly
  • You seek to understand our strategy, market, subscribers, and suppliers
  • You are broadly knowledgeable about business, technology and entertainment
  • You contribute effectively outside of your specialty

Innovation

  • You re-conceptualize issues to discover practical solutions to hard problems
  • You challenge prevailing assumptions when warranted, and suggest better approaches
  • You create new ideas that prove useful
  • You keep us nimble by minimizing complexity and finding time to simplify

Courage

  • You say what you think even if it is controversial
  • You make tough decisions without excessive agonizing
  • You take smart risks
  • You question actions inconsistent with our values

Passion

  • You inspire others with your thirst for excellence
  • You care intensely about Netflix’ success
  • You celebrate wins
  • You are tenacious

Honesty

  • You are known for candor and directness
  • You are non-political when you disagree with others
  • You only say things about fellow employees you will say to their face
  • You are quick to admit mistakes

Selflessness

  • You seek what is best for Netflix [replace it with your company or organization], rather than best for yourself or your group
  • You are ego-less when searching for the best ideas
  • You make time to help colleagues
  • You share information openly and proactively

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